Frequently Asked Questions

If you don't see your frequently asked questions answered, shoot us a message at boomersarepunktoo@gmail.com

 

Welcome to your go-to resource for everything regarding your punk and heavy metal apparel! We have compiled these frequently asked questions to help you.

Whether you're rocking a Scarlet Red Punk Rock Battle Jacket or a Heavy Metal/Punk Rocker Leather Bicep Cuff, the right fit is essential.

It is important to care for your garments properly. You should also understand our policies on refunds, returns, and exchanges. Let's dive in!

Sizing Charts

Finding the perfect fit is crucial for expressing your unique style. We provide detailed sizing charts for all our apparel to help you choose.

Be sure to measure yourself accurately. Compare your measurements with our charts to ensure the best possible fit for your gear.

If you're in between sizes, we recommend opting for the larger size for a more comfortable fit. A well-fitting piece looks and feels great!

Our clothing often serves as great conversation starters at shows. Getting the size right ensures you feel confident while wearing them.

Garment Care

To keep your punk and heavy metal apparel looking fresh and vibrant, proper care is essential. Here are some tips to maintain your garments:

Be advised that items with leather cannot be machine washed. Doing so will ruin the garment and void our return/refund policies.

Such pieces should be refreshed with air fresheners. Spot clean denim and vegan leather with a lightly dampened rag and water, then hang dry.

• Wash your items in cold water to prevent fading and shrinking.
• Turn your garments inside out before washing to protect the outer fabric.
• Avoid using bleach or harsh detergents that can damage the fabric.
• Air dry your items whenever possible to maintain their shape and quality.

Following these simple care instructions ensures your favorite pieces remain in top condition for years to come!

Refunds and Returns

We understand that sometimes things don't work out. If you need to return an item, we have a straightforward refund and return policy.

You have 30 days from the date of receipt to request a return. To be eligible, your item must be unworn and unused.

Items must be in original packaging with tags attached. Please keep your receipt or proof of purchase handy for this process.

To initiate a return, simply reach out to us via email. Please remember that return shipping costs are the responsibility of the customer.

Once we receive and inspect your return, we will notify you about the approval. Refunds are processed to your original payment method within 10 business days.

Exchanges

If you need a different size, the fastest way is to return the item. First, contact us at boomersarepunktoo@gmail.com.

Request your replacement size first, then mail the item back to us. Once we receive it, we will inspect the item and send the replacement.

This ensures you get back to showcasing your rebellious spirit in no time! We are here to answer any other asked questions you might have.

We hope this helps you make the most of your apparel. If you have further questions, feel free to reach out for assistance.

We are always happy to support you on your journey of self-expression. Our gear is designed to spark thought provoking questions from others.

 

Domestic and International Shipping

When you place an order, shipping time is a key factor. Knowing when items arrive helps you plan better and manage expectations.

Here is a breakdown of typical shipping times. Be advised international orders may be subject to import duties at your local post office.

For domestic orders (US), you can generally expect your order to be in transit for about 2 to 7 days.

This time frame varies based on the shipping method and your location. Most domestic orders arrive within this window.

For international orders, shipping time varies significantly. It usually ranges from 4 to 22 days.

Destination country, customs processing, and the courier service all influence this time frame. Please keep this variability in mind.

Orders typically take 2 to 3 business days to be dispatched. Our team works hard to prepare your order for shipment during this time.

Our business operates Monday through Friday. Please note that weekends and holidays may affect your total processing times.

You can change your delivery address anytime before dispatch. Just reach out, and we will be happy to assist you with the update.

Once the order is on its way, we cannot make address changes. Tracking notifications will be sent out immediately upon dispatch.

This allows you to follow your shipment’s journey. You will know exactly when to expect your new gear to arrive.

If your parcel is damaged during transit, contact customer service as soon as possible. You can refuse the parcel if you are present.

If it is delivered while you are away, reach out to us for guidance. We will help you resolve the issue quickly.

Understanding shipping times helps alleviate anxiety. Whether it is a Battle Jacket or a Leather Bicep Cuff, we want the experience to be enjoyable.

We have listed these frequently asked questions to assist you. If you have more frequently asked questions about shipping, reach out.

Our team is ready to answer any frequently asked questions regarding your order. We are here to help you every step of the way!

If you have more frequently asked questions, please email us. We strive to keep our list of frequently asked questions current for you.